In this issue:
- NBC Efforts to Build
and Sustain an Internal Control
and Compliance Program - Human Resources Directorate
(HRD) Update - A Vision for the Future
- October 2007
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Human Resources Directorate (HRD) Update
HRD, through the HR Line of Business (LOB), provides all OPM core HR services (i.e., personnel action processing, time and attendance, payroll processing, labor cost distribution, benefits processing, and workforce analytics), and it also provides optional HR functional cross servicing and an employee-based, web-enabled time and attendance system, Quicktime.
Customer focus and quality of products are our priorities. We have active user groups, a customer executive advisory board (CEAB), and dedicated client liaisons. Customer questions and concerns are promptly and accurately addressed through networked help desks, on-line help, training, user manuals, and easily accessible staff.
Last year the CEAB unanimously voted for improved integration between the NBC’s HR LOB systems and HR related eGov solutions (eRecruitment, eOPF, EHRI, eTraining, eTravel, and eClearance.) The goals of this initiative are to avoid duplicate data entry by capturing data once and propagating it to downstream systems and to eliminate time delays by using real-time data transmission contributing to improved business processes in terms of efficiency and reliability of data across systems. Our strategy is to integrate our HR/payroll solution with the full range of HR systems and services envisioned by OPM, creating a seamless coupling of streamlined HR processes and state-of-the-art technology to support the full employee life cycle.
The NBC HR Line of Business (LOB) Shared Service Center welcomes our new clients, the Institute of Museum and Library Services (IMLS), and the Department of Labor (DOL), with its 15,500 employees.
In other news, DataMart has been busy adding new capabilities or “tools” to our client toolbox. The new web-based Survey Tool provides clients the capability to create their own survey complete with their own questions and layout.
NBC HR LOB customers may now access EEX to voluntarily populate Employee Emergency Contact Information (EECI). This provides agencies with an easier means to locate their employees during natural and unnatural disasters. Employees may also run retirement estimates through the EEX Federal Employee Benefits Statement (FEBS).
For additional information, please contact Barb McCuskey, 303-969-7200, or Barbara_E_McCuskey@nbc.gov.
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