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Personnel and Payroll
Payroll Operations

The Department of the Interior’s National Business Center’s Payroll Operations Division is a consolidated payroll operations organization producing accurate and timely paychecks and providing other payroll-related services for many large and small agencies, commissions, and other clients.

Payroll Processing

  • Process, edit, and correct payments to all client agencies
  • Process retroactive pay
  • Audit back pay
  • Audit, adjust, and certify leave records
  • Handle special pay situations
  • Issue W2s, Corrected W2’s
  • Image pay-related documents for digital storage and retrieval

Debt Management

  • Process pay-related debts for active employees
    • Provide appropriate due process and repayment options
    • Collect debts via payroll deductions or cash payments
    • Adjust wages and taxes to reflect repayments
    • Provide Reports on debt collection activities
    • Process External Debts
    • Accept legal process
    • Deduct child support, alimony, commercial garnishments, Federal debt offsets, tax levies, bankruptcies, and government credit card
  • Employee collection notifications

Payroll Accounting

  • Provide payroll accounting
  • Provide tax accounting
  • Provide payroll certification
  • Process salary replacement payments
  • Comply with Federal tax laws, withholding agreements, accounting methodology, and human resources regulations

Benefits Processing

  • Process all separations, including retirements, preliminary disabilities, and death-in-service
  • Process military service deposits
  • Manage Thrift Savings Plan payroll records
  • Process health benefit enrollments
  • Help resolve health benefit discrepancies with carriers

Client Support

  • Provide online user manuals and help systems
  • Organize user group forums and workshops
  • Offer on-site training programs
  • Assist and train timekeepers
  • New client implementations

For information about these services, contact Mel Stockwell, Chief, Client Liaison and Product Development Division, Mel_T_Stockwell@nbc.gov, 303-969-7200.


U.S. Department of the Interior
National Business Center
http://www.nbc.gov
nbcweb@nbc.gov
Last Updated on 08/19/10