The Department of the Interior (DOI) responds to a variety of Datacall Requests from a broad range of Government and public customers, such as Office of Management and Budget (OMB) and Congress. Due to the repetitive nature and considerable resources required to reply to hundreds of requests annually, The Office of Policy, Management and Budget (PMB) requested the services of the National Business Center's E-Applications Management Division to create a web-based system to consolidate and streamline this process. The Datacall Tracking System enables designated Departmental users to electronically request, send, respond, review, track and manage Datacalls.

The benefits the Department of the Interior can expect to realize include: increased cooperative and inclusive efforts across DOI bureaus and offices, a consolidated central repository for datacall-related information, reduction in the cycle time from datacall request submission to datacall delivery, common processes and best practices for the tracking and control of datacall requests, datacall reviews and approvals, improved workload management by reducing the number of overall datacalls, alleviation of repeated and unnecessary datacalls, better management of task distribution among staff, maintains a clear history of each datacall request, improves communications among all parties, improves overall quality of the final products the Department delivers, improves the public image and professionalism of the Department, distributes the burden of data collection among all parties, increases the reuse of data and reduces the overall effort required by staff to maintain datacall data.

For more information

Sharon Williams

Sharon_D_Williams@nbc.gov